PERSONAL MANAGEMENT PHILOSOPHY
When you hire Theresa Jaffe Consulting, you are hiring me. Below is my personal management philosophy which describes how I manage myself and the relationships I have with others. Throughout my career I have shared this outline with people I have worked with and for including bosses, staffs, colleagues, alliance partners, vendors, volunteers and clients. This is a “living document” and guides my behavior and the actions I take in my personal and professional life. By sharing it, I hope to give clients and potential clients and understanding of what they can expect from me.
1. Focus communications on process and behaviors:
2. Take pride in the work you do and be accountable for it:
3. Evaluate your own Performance:
4. Achieve Your goals:
5. Empower People:
6. Continuously Improve:
7. Manage Your Job:
8. Take responsibility for managing your career:
9. Take Care of Yourself:
10. Give Back:
1. Focus communications on process and behaviors:
- Say what you mean
- Take responsibility for what you say and how you say it
- Learn to listen
- Balance IQ and EQ
- Talk directly to a person about an issue
- Discuss a topic in the meeting room, not the hallway
- Be direct and truthful but not hurtful, sarcastic or rude
2. Take pride in the work you do and be accountable for it:
- Strive to always make your work the best
- Seek your supervisor’s help, but do not delegate upward
- Understand approval processes, time demands and constraints
- Keep your team and team leader informed
- Demonstrate loyalty to others
3. Evaluate your own Performance:
- Do what you say you will do
- Say you are not ready rather than winging it
- Execute with timeliness on assigned work
- Provide detailed answers and commitment to completion
- Assess your own competencies and process capabilities
- Act professionally in conduct, behavior and interaction with others
4. Achieve Your goals:
- Perform consistently and reliably
- Seek regular reviews of your performance
- Add value—just don’t do the minimum
- Work hard; play hard
5. Empower People:
- Value initiative
- Act openly with no hidden agendas
- Encourage and practice self-reflection
- Conduct open, honest, adult-level dialogue with peers and supervisors
- Reward honesty and keep open communications a priority
- Value all people in the organization
6. Continuously Improve:
- Recognize continuous improvement is a characteristic of world class organizations
- Recognize achievements and set clear, action-oriented goals
- Give and seek feedback continuously
7. Manage Your Job:
- Sensitize yourself to pressures around your team members and supervisors
- Put yourself in someone else’s situation every so often
- Get out of your chair and manage by walking around
- Take action, provide information—don’t always wait to be asked
- Admit when you are feeling a loss or lack of focus
8. Take responsibility for managing your career:
- Seek opportunities for personal development and training
- Understand that learning is a continuous exercise
- Conduct regular self evaluation and personal assessment
- Celebrate your strengths and improve your weaknesses
9. Take Care of Yourself:
- Never take your health for granted
- Pay attention to sleep, diet, exercise and overall wellness
- Protect and preserve your emotional health
- Make time for those you love
- Nourish your body, soul, spirit and mind
- Create balance in your life
10. Give Back:
- Remember: “We make a living of what we get; we make a life of what we give.” —Winston Churchill
- Get involved in things you care about
- Focus your energies and time
- Contribute your time, talent and treasure
- Never overcommit and under deliver – people are counting on you
