Theresa Jaffe Consulting

  • About
    • Narrative Bio
    • Resume
    • Personal Management Philosophy
  • Services to Clients
    • Assessment
    • Business Development Coaching
    • Client Relationship Management
    • Program Development
    • Process Improvement
    • Workshops & Training
  • Thought Leadership
  • Community Service
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PERSONAL MANAGEMENT PHILOSOPHY

When you hire Theresa Jaffe Consulting, you are hiring me.  Below is my personal management philosophy which describes how I manage myself and the relationships I have with others.  Throughout my career I have shared this outline with people I have worked with and for including bosses, staffs, colleagues, alliance partners, vendors, volunteers and clients.  This is a “living document” and guides my behavior and the actions I take in my personal and professional life.  By sharing it, I hope to give clients and potential clients and understanding of what they can expect from me.

1.  Focus communications on process and behaviors:

  • Say what you mean
  • Take responsibility for what you say and how you say it
  • Learn to listen
  • Balance IQ and EQ
  • Talk directly to a person about an issue
  • Discuss a topic in the meeting room, not the hallway
  • Be direct and truthful but not hurtful, sarcastic or rude

2.  Take pride in the work you do and be accountable for it:
  • Strive to always make your work the best
  • Seek your supervisor’s help, but do not delegate upward
  • Understand approval processes, time demands and constraints
  • Keep your team and team leader informed
  • Demonstrate loyalty to others

3.  Evaluate your own Performance:
  • Do what you say you will do
  • Say you are not ready rather than winging it
  • Execute with timeliness on assigned work
  • Provide detailed answers and commitment to completion
  • Assess your own competencies and process capabilities
  • Act professionally in conduct, behavior and interaction with others

4.  Achieve Your goals:
  • Perform consistently and reliably
  • Seek regular reviews of your performance
  • Add value—just don’t do the minimum
  • Work hard; play hard

5.  Empower People:
  • Value initiative
  • Act openly with no hidden agendas
  • Encourage and practice self-reflection
  • Conduct open, honest, adult-level dialogue with peers and supervisors
  • Reward honesty and keep open communications a priority
  • Value all people in the organization

6.  Continuously Improve:
  • Recognize continuous improvement is a characteristic of world class organizations
  • Recognize achievements and set clear, action-oriented goals
  • Give and seek feedback continuously

7.  Manage Your Job:
  • Sensitize yourself to pressures around your team members and supervisors
  • Put yourself in someone else’s situation every so often
  • Get out of your chair and manage by walking around
  • Take action, provide information—don’t always wait to be asked
  • Admit when you are feeling a loss or lack of focus

8.  Take responsibility for managing your career:
  • Seek opportunities for personal development and training
  • Understand that learning is a continuous exercise
  • Conduct regular self evaluation and personal assessment
  • Celebrate your strengths and improve your weaknesses

9.  Take Care of Yourself:
  • Never take your health for granted
  • Pay attention to sleep, diet, exercise and overall wellness
  • Protect and preserve your emotional health
  • Make time for those you love
  • Nourish your body, soul, spirit and mind
  • Create balance in your life

10. 
Give Back:
  • Remember: “We make a living of what we get; we make a life of what we give.”  —Winston Churchill
  • Get involved in things you care about
  • Focus your energies and time
  • Contribute your time, talent and treasure
  • Never overcommit and under deliver – people are counting on you

 


COPYRIGHT © 2020 THERESA JAFFE CONSULTING  

  • About
    • Narrative Bio
    • Resume
    • Personal Management Philosophy
  • Services to Clients
    • Assessment
    • Business Development Coaching
    • Client Relationship Management
    • Program Development
    • Process Improvement
    • Workshops & Training
  • Thought Leadership
  • Community Service
  • Testimonials
  • News
  • Contact