TESTIMONIALS
Here is a sampling of what others have to say about me:
John E. Rooney, Partner, Rooney Rippie & Ratnaswamy LLP...
"As part of the firm’s ongoing efforts to develop and retain our attorneys, we wanted to offer a business development training program. Theresa came highly recommended and it became readily apparent why she has received those accolades. She brought to our firm a wealth of marketing expertise, real world experience and a business development training program which could be tailored for our attorneys and their areas of practice. Her comprehensive program demonstrated that, with the proper approach, hard work and dedication, any person can successfully develop business. This process also allowed Theresa to work with each attorney on a one-on-one basis, applying her approach to create an individualized business development plan. Through this program, our attorneys gained valuable knowledge and were provided with a foundation to take the next steps to develop their practice.
Theresa also provided sage counsel in evaluating other components of the firm’s marketing efforts. Her advice led to our taking steps to better position our firm in an increasingly competitive marketplace: steps that have led to increased visibility and successful marketing efforts. In sum, I am very impressed with Theresa’s professionalism, depth of expertise and level of commitment to the project and our firm."
Stephanie A. Scharf, Partner, Scharf Banks Marmor LLP...
"I have had the pleasure of working with Theresa Jaffe for over 10 years, first as a law firm partner at Jenner & Block and now Scharf Banks Marmor LLC, and also as a leader of national bar organizations. Theresa has first rate skills for marketing professional services, and teaching her clients what they need to know. She understand the legal market, her clients’ (typical) reluctance at marketing, and what lawyers need to do to generate business. She has always provided her services with a positive attitude, enthusiastic encouragement to her clients, and good humor. I have the very highest regard for Theresa’s skills, ethics and generous spirit, and would recommend her without hesitation."
Anton R. Valukas, Chairman, Jenner & Block LLP...
"Theresa’s impact on Jenner & Block has been extraordinary and positive. From the very first day she came to Jenner, Theresa helped create an integrated marketing and business development program which has become part of our long range planning. Partners in a law firm are a very independent lot and Theresa’s ability to work with each of them was remarkable.
Within the charitable and legal communities, Theresa’s name is well-known. Her involvement with public service organizations and pro bono activities is widely respected and has brought great credit to Jenner. Working with Theresa has been an absolute pleasure and our firm owes her a sincere debt of gratitude for what she has been able to accomplish. Our success as a Firm has been greatly assisted by Theresa’s efforts."
Christine A. Amalfe, Chair, Employment & Labor Law Department, Gibbons P.C...
"As part of our ongoing commitment to the promotion and retention of our women lawyers, the firm decided to offer business development planning, training and coaching to our senior women. We hired Theresa Jaffe Consulting to create and deliver a program for us. Theresa did a superb job serving our firm. The training seminars she provided were excellent, filled with realistic and actionable recommendations. Theresa's approach to business development training is completely client-centric based on her extensive insights into client perceptions, needs and expectations in today's highly competitive marketplace.
Theresa helped each woman lawyer create a business development plan. The women were then able to take the work Theresa did with them and integrate it into their daily delivery of service. Her practical and focused approach of 'CPR Marketing' provided us a solid platform for success. We consider Theresa a true professional, a great friend of our firm and recommend her highly."
C. Barry Montgomery, Partner, Williams Montgomery & John Ltd...
"Theresa took our existing marketing and business development efforts and transformed them. She enhanced those behaviors and activities we did well, put structure and methodologies in place where we needed them, trained our attorneys in best practices and coached them through successful execution of their business development plans. Everyone to a person lauded the good work Theresa did for our firm and for them personally.
The business development program Theresa created was very worthwhile. When we started this process I had my doubts about the impact that this program would have on our firm. Theresa proved me wrong and changed my view. In addition to our business development efforts becoming more targeted and focused, the work Theresa did with us built esprit de corps among partners to achieve our goals. It produced a dialogue that was very beneficial to the firm.
Her service to our firm was impeccably delivered with the highest levels of professionalism and I recommend her as a strategist, business development coach and law firm advisor without reservation."
Randall R. Fearnow, Partner, Quarles & Brady LLP...
“I met Theresa Jaffe through her volunteer work on behalf of the Chicago Bar Foundation Investing in Justice Campaign. The Campaign has been very successful, owing in no small part to Theresa’s assistance in educating the bar and the public on the importance of the Campaign. Theresa’s enthusiasm for the goals of the Campaign has been inspirational to many. She brings this same level of enthusiasm to her client development work. Theresa is very principled in her approach to law firm client development and the development of individual business plans. Whether you are planning a single event or working on a comprehensive business plan, Theresa will calmly discourage you from pursuing half measures or adopting strategies which do not lend themselves to strict accountability. Her approach is uncompromisingly professional delivered in a supportive and reassuring voice. She will simply not allow you to take the wrong path. I fully trust Theresa’s judgment in matters of attorney professional development and have benefited greatly from her advice.”
Neal L. Wolf, Partner, Tetzlaff Law...
"I wholeheartedly endorse and recommend Theresa Jaffe Consulting to any person or company interested in sound and valuable marketing skills training. When I first met with Theresa to discuss what she could do for our practice, I realized that she could bring to the table exactly what we were looking for and needed. Theresa brought us the benefit of her many years of expertise, distilled it to concrete and practical applications, and presented it in a way that was both helpful and interesting. She created a business development training program for us that demanded accountability and results from every member of our team. The younger lawyers were especially able to benefit from this program since most of them had not had the opportunity for similar marketing training in their previous firms, and the senior lawyers learned methods to increase their marketing effectiveness. In addition to working with the individual lawyers, Theresa advised us on ways to increase our practice's visibility and suggested new opportunities for marketing our practice. I feel confident that she has initiated habits that will pay off in the long-term for our practice and our people."
Bradley C. Narhstadt, Managing Partner, Lipe Lyons Murphy Narhstadt & Pontikis, Ltd...
"I have listened to many 'marketing experts' over the years, but none have provided me with as much concrete, practical advice as Theresa. Her CPR (Conversion, Penetration, Retention) marketing system is the best I have seen. It is easy to remember and most effective in its implementation. She taught all of the partners (and many of the associates) the skills necessary to be successful marketers. We have already seen results -obtaining business from clients that were specifically targeted as part of Theresa's marketing program. I'm so very glad that we got the chance to work together and I hope that we may have an opportunity to work together again in the future. If anyone has any questions about Theresa's effectiveness as a marketing expert and coach, please call me."
Brian J. Hunt, Managing Partner, The Hunt Law Group, LLC...
"Theresa’s experience and judgment proved invaluable during the development of our website. She discerned the core principles of our practice and made sure we reflected them on the site in a way that our clients -- and prospective clients -- would appreciate. We could not have done it without her, and I cannot recommend her more highly. This was the first time our firm built a website and I deeply appreciated Theresa’s “no surprises” and budget- conscious approach. Her communication and client service skills are impeccable. She generously shared her knowledge and network with us and operates at the highest level of professionalism."
Dr. Gregg Gerstin, Owner, Align Wellness Center...
"Theresa helped us identify processes and procedures that did not connect with our mission and goals. With Theresa’s guidance and expertise, we have focused our marketing efforts, increasing our targeting activities and improving our visibility. Since working with her we have seen an increase in our patient retention and referrals.
Theresa’s interaction with our staff has been excellent. Her expertise, knowledge and experience is highly regarded by everyone on our team. Theresa’s work with us has had a major impact. She has helped us significantly enhance our patient focused care. Theresa has helped us not only fulfill our financial goals, but also our mission of creating partnerships with our patients."
Ian Richman, President, Investor Relations Magazine...
"I first met Theresa when we launched Corporate Secretary magazine. She created a unique partnership with our publication that proved to be highly successful and mutually beneficial. Our launch of the Corporate Secretary Think Tanks was in large part a success due to the hard work and dedication of partners such as Theresa. Her understanding of the governance space is second to none.
Theresa has an extraordinary ability to create cutting edge marketing alliances and her thought leadership continues to distinguish her in the field of professional services marketing. Fair, honest and always there for you 24/7 are three ways in which I would describe Theresa. She truly is a remarkable person and working with her on a day-to-day basis was a personally enriching and professionally highly productive and successful experience."
Robert L. Graham, Of Counsel, Jenner & Block LLP...
"By combining imaginative strategic thinking with serious commitment to quality and excellence, Theresa brought the Firm’s marketing and business development efforts into the 21st century. She led by example and helped us adopt and integrate marketing and business development into our culture and into the daily delivery of service to our clients.
Theresa created and implemented our marketing and business development programs and services that exist today. Her ability to influence change in an organization at all levels is truly remarkable. Theresa did an outstanding job. She worked tirelessly to help the Firm achieve its goals. By any measure, the results of her contributions were excellent. She is held in highest regard at the Firm and in the legal community as a whole."
Thomas C. Newkirk, Co-Chair, Securities Litigation Practice, Jenner & Block LLP...
“I met Theresa when I came to Jenner & Block in December 2004, when I was fresh from 20 years at the SEC. I did not have the slightest idea about how to go about developing business. Theresa was Jenner & Block’s Chief Marketing Officer. She took me under her wing, taught me, encouraged me, supported me, criticized me and was indispensable in making my career here a success.
Her success with me was a microcosm of what she did at Jenner & Block. Theresa is an outstanding advisor. Her experience as an organizer, manager and teacher at Jenner, as well as her prior career success makes her valuable to any organization she serves."
Bob Glaves, Executive Director, Chicago Bar Foundation...
"Theresa has been one of the most extraordinary volunteers we have ever had here, in effect serving as a top-notch marketing consultant for the Chicago Bar Foundation. Theresa has transformed the CBF's marketing and communications presence. Having worked with her for about eight years now, I can attest to her leadership, vision and dedication.
Theresa has been one of the leaders in the development and implementation of the now annual CBF Investing in Justice Campaign. Theresa was the strategist behind and the architect of the successful model for executing the Campaign. She created the Campaign Toolkit and recruited and trained board volunteers and staff in Campaign execution. Thanks, in large part to Theresa, the 1st annual Campaign raised more than $900,000 in a matter of weeks and set the stage for future years. Theresa continues to play a key role in the Campaign providing critical advice and counsel."
John E. Rooney, Partner, Rooney Rippie & Ratnaswamy LLP...
"As part of the firm’s ongoing efforts to develop and retain our attorneys, we wanted to offer a business development training program. Theresa came highly recommended and it became readily apparent why she has received those accolades. She brought to our firm a wealth of marketing expertise, real world experience and a business development training program which could be tailored for our attorneys and their areas of practice. Her comprehensive program demonstrated that, with the proper approach, hard work and dedication, any person can successfully develop business. This process also allowed Theresa to work with each attorney on a one-on-one basis, applying her approach to create an individualized business development plan. Through this program, our attorneys gained valuable knowledge and were provided with a foundation to take the next steps to develop their practice.
Theresa also provided sage counsel in evaluating other components of the firm’s marketing efforts. Her advice led to our taking steps to better position our firm in an increasingly competitive marketplace: steps that have led to increased visibility and successful marketing efforts. In sum, I am very impressed with Theresa’s professionalism, depth of expertise and level of commitment to the project and our firm."
Stephanie A. Scharf, Partner, Scharf Banks Marmor LLP...
"I have had the pleasure of working with Theresa Jaffe for over 10 years, first as a law firm partner at Jenner & Block and now Scharf Banks Marmor LLC, and also as a leader of national bar organizations. Theresa has first rate skills for marketing professional services, and teaching her clients what they need to know. She understand the legal market, her clients’ (typical) reluctance at marketing, and what lawyers need to do to generate business. She has always provided her services with a positive attitude, enthusiastic encouragement to her clients, and good humor. I have the very highest regard for Theresa’s skills, ethics and generous spirit, and would recommend her without hesitation."
Anton R. Valukas, Chairman, Jenner & Block LLP...
"Theresa’s impact on Jenner & Block has been extraordinary and positive. From the very first day she came to Jenner, Theresa helped create an integrated marketing and business development program which has become part of our long range planning. Partners in a law firm are a very independent lot and Theresa’s ability to work with each of them was remarkable.
Within the charitable and legal communities, Theresa’s name is well-known. Her involvement with public service organizations and pro bono activities is widely respected and has brought great credit to Jenner. Working with Theresa has been an absolute pleasure and our firm owes her a sincere debt of gratitude for what she has been able to accomplish. Our success as a Firm has been greatly assisted by Theresa’s efforts."
Christine A. Amalfe, Chair, Employment & Labor Law Department, Gibbons P.C...
"As part of our ongoing commitment to the promotion and retention of our women lawyers, the firm decided to offer business development planning, training and coaching to our senior women. We hired Theresa Jaffe Consulting to create and deliver a program for us. Theresa did a superb job serving our firm. The training seminars she provided were excellent, filled with realistic and actionable recommendations. Theresa's approach to business development training is completely client-centric based on her extensive insights into client perceptions, needs and expectations in today's highly competitive marketplace.
Theresa helped each woman lawyer create a business development plan. The women were then able to take the work Theresa did with them and integrate it into their daily delivery of service. Her practical and focused approach of 'CPR Marketing' provided us a solid platform for success. We consider Theresa a true professional, a great friend of our firm and recommend her highly."
C. Barry Montgomery, Partner, Williams Montgomery & John Ltd...
"Theresa took our existing marketing and business development efforts and transformed them. She enhanced those behaviors and activities we did well, put structure and methodologies in place where we needed them, trained our attorneys in best practices and coached them through successful execution of their business development plans. Everyone to a person lauded the good work Theresa did for our firm and for them personally.
The business development program Theresa created was very worthwhile. When we started this process I had my doubts about the impact that this program would have on our firm. Theresa proved me wrong and changed my view. In addition to our business development efforts becoming more targeted and focused, the work Theresa did with us built esprit de corps among partners to achieve our goals. It produced a dialogue that was very beneficial to the firm.
Her service to our firm was impeccably delivered with the highest levels of professionalism and I recommend her as a strategist, business development coach and law firm advisor without reservation."
Randall R. Fearnow, Partner, Quarles & Brady LLP...
“I met Theresa Jaffe through her volunteer work on behalf of the Chicago Bar Foundation Investing in Justice Campaign. The Campaign has been very successful, owing in no small part to Theresa’s assistance in educating the bar and the public on the importance of the Campaign. Theresa’s enthusiasm for the goals of the Campaign has been inspirational to many. She brings this same level of enthusiasm to her client development work. Theresa is very principled in her approach to law firm client development and the development of individual business plans. Whether you are planning a single event or working on a comprehensive business plan, Theresa will calmly discourage you from pursuing half measures or adopting strategies which do not lend themselves to strict accountability. Her approach is uncompromisingly professional delivered in a supportive and reassuring voice. She will simply not allow you to take the wrong path. I fully trust Theresa’s judgment in matters of attorney professional development and have benefited greatly from her advice.”
Neal L. Wolf, Partner, Tetzlaff Law...
"I wholeheartedly endorse and recommend Theresa Jaffe Consulting to any person or company interested in sound and valuable marketing skills training. When I first met with Theresa to discuss what she could do for our practice, I realized that she could bring to the table exactly what we were looking for and needed. Theresa brought us the benefit of her many years of expertise, distilled it to concrete and practical applications, and presented it in a way that was both helpful and interesting. She created a business development training program for us that demanded accountability and results from every member of our team. The younger lawyers were especially able to benefit from this program since most of them had not had the opportunity for similar marketing training in their previous firms, and the senior lawyers learned methods to increase their marketing effectiveness. In addition to working with the individual lawyers, Theresa advised us on ways to increase our practice's visibility and suggested new opportunities for marketing our practice. I feel confident that she has initiated habits that will pay off in the long-term for our practice and our people."
Bradley C. Narhstadt, Managing Partner, Lipe Lyons Murphy Narhstadt & Pontikis, Ltd...
"I have listened to many 'marketing experts' over the years, but none have provided me with as much concrete, practical advice as Theresa. Her CPR (Conversion, Penetration, Retention) marketing system is the best I have seen. It is easy to remember and most effective in its implementation. She taught all of the partners (and many of the associates) the skills necessary to be successful marketers. We have already seen results -obtaining business from clients that were specifically targeted as part of Theresa's marketing program. I'm so very glad that we got the chance to work together and I hope that we may have an opportunity to work together again in the future. If anyone has any questions about Theresa's effectiveness as a marketing expert and coach, please call me."
Brian J. Hunt, Managing Partner, The Hunt Law Group, LLC...
"Theresa’s experience and judgment proved invaluable during the development of our website. She discerned the core principles of our practice and made sure we reflected them on the site in a way that our clients -- and prospective clients -- would appreciate. We could not have done it without her, and I cannot recommend her more highly. This was the first time our firm built a website and I deeply appreciated Theresa’s “no surprises” and budget- conscious approach. Her communication and client service skills are impeccable. She generously shared her knowledge and network with us and operates at the highest level of professionalism."
Dr. Gregg Gerstin, Owner, Align Wellness Center...
"Theresa helped us identify processes and procedures that did not connect with our mission and goals. With Theresa’s guidance and expertise, we have focused our marketing efforts, increasing our targeting activities and improving our visibility. Since working with her we have seen an increase in our patient retention and referrals.
Theresa’s interaction with our staff has been excellent. Her expertise, knowledge and experience is highly regarded by everyone on our team. Theresa’s work with us has had a major impact. She has helped us significantly enhance our patient focused care. Theresa has helped us not only fulfill our financial goals, but also our mission of creating partnerships with our patients."
Ian Richman, President, Investor Relations Magazine...
"I first met Theresa when we launched Corporate Secretary magazine. She created a unique partnership with our publication that proved to be highly successful and mutually beneficial. Our launch of the Corporate Secretary Think Tanks was in large part a success due to the hard work and dedication of partners such as Theresa. Her understanding of the governance space is second to none.
Theresa has an extraordinary ability to create cutting edge marketing alliances and her thought leadership continues to distinguish her in the field of professional services marketing. Fair, honest and always there for you 24/7 are three ways in which I would describe Theresa. She truly is a remarkable person and working with her on a day-to-day basis was a personally enriching and professionally highly productive and successful experience."
Robert L. Graham, Of Counsel, Jenner & Block LLP...
"By combining imaginative strategic thinking with serious commitment to quality and excellence, Theresa brought the Firm’s marketing and business development efforts into the 21st century. She led by example and helped us adopt and integrate marketing and business development into our culture and into the daily delivery of service to our clients.
Theresa created and implemented our marketing and business development programs and services that exist today. Her ability to influence change in an organization at all levels is truly remarkable. Theresa did an outstanding job. She worked tirelessly to help the Firm achieve its goals. By any measure, the results of her contributions were excellent. She is held in highest regard at the Firm and in the legal community as a whole."
Thomas C. Newkirk, Co-Chair, Securities Litigation Practice, Jenner & Block LLP...
“I met Theresa when I came to Jenner & Block in December 2004, when I was fresh from 20 years at the SEC. I did not have the slightest idea about how to go about developing business. Theresa was Jenner & Block’s Chief Marketing Officer. She took me under her wing, taught me, encouraged me, supported me, criticized me and was indispensable in making my career here a success.
Her success with me was a microcosm of what she did at Jenner & Block. Theresa is an outstanding advisor. Her experience as an organizer, manager and teacher at Jenner, as well as her prior career success makes her valuable to any organization she serves."
Bob Glaves, Executive Director, Chicago Bar Foundation...
"Theresa has been one of the most extraordinary volunteers we have ever had here, in effect serving as a top-notch marketing consultant for the Chicago Bar Foundation. Theresa has transformed the CBF's marketing and communications presence. Having worked with her for about eight years now, I can attest to her leadership, vision and dedication.
Theresa has been one of the leaders in the development and implementation of the now annual CBF Investing in Justice Campaign. Theresa was the strategist behind and the architect of the successful model for executing the Campaign. She created the Campaign Toolkit and recruited and trained board volunteers and staff in Campaign execution. Thanks, in large part to Theresa, the 1st annual Campaign raised more than $900,000 in a matter of weeks and set the stage for future years. Theresa continues to play a key role in the Campaign providing critical advice and counsel."
